Frequently Asked Questions
- Home
- FAQ
Popular Questions
Get quick answers to common questions here, but for personalized solutions, contact us or schedule an appointment.
We’re here to help you WIN!
Getting started with WiNNCK is simple, quick and easy! Simply book a 30min consultation to discuss your specific business needs. Based on your requirements we will send you a subscription invoice. Once you subscribe we will contact you within 24 hours and arrange for a convenient time for you to meet your new assistant.
WiNNCK is a Canadian based remote working company with its operational office located in Accra, Ghana and its home office in Ontario, Canada . We hire intelligent and highly skilled individuals who are fast on the computer, 100% fluent in English, and have graduated from the top Universities in Ghana. Our assistants are also required to have a minimum 3yrs of similar working experience.
In addition, all assistants undergo an extensive multi-step selection process to ensure they are the right fit for our clients. This process includes and is not limited to an in-depth background check, interview, skills testing along with medical screening with the potential candidates to ensure the highest quality standard is observed.
Our assistants are paid well above the minimum wage of their home country. This works to attract quality candidates while providing them with superior employment opportunities.
Note: Assistants with a working knowledge of French may be available upon request.
At WiNNCK we want to simplify your life as much as possible. Once you receive your initial invoice, simply use the payment link to subscribe to our services online and payment will be processed from your card every 30 days
Each assistant has a direct team leader with whom you will have direct contact and frequent update calls. Also, if you ever want to speak to a member of our senior management team they are always available. Our support staff is able to attend to your questions and concerns, simply contact support@winnck.com.
We like to keep our services as flexible as possible. If you wish to cancel, simply send us an email, we have a 30 days notice cancellation period.